At SMS CLOUD HUB, we value your trust and privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us for GST particulars, billing queries, invoice support, and documentation.

1. Information We Collect

We collect basic information necessary to respond to your request, including:

• Name and contact details (phone number, email)
• Company details (optional) and reference numbers (invoice/PO, optional)
• Preferred callback time (optional)
• Any information you include in the message/request

This information is collected directly from you when you contact us via phone, WhatsApp, email, or the website form.

2. How We Use Your Information

Your data is used solely for the following purposes:

• To respond to your request for GST particulars or certificate reference
• To resolve billing and invoice-related queries
• To support vendor onboarding and documentation needs
• To communicate updates related to your request
• To comply with legal requirements

We do not sell, rent, or share your personal information with third-party marketing companies.

3. Information Sharing

We may share your information only in the following limited circumstances:

• With service providers strictly as needed to support communication (email/phone) and operations
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Secure data storage and transmission
• Limited access to personal information
• Regular security audits
• Employee training on data protection

5. Data Retention

We retain your personal information only as long as necessary to respond to your request and comply with legal obligations. Where applicable, records may be retained for accounting and compliance purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability

To exercise these rights, please contact us at contact@smscloudhub.in or through our contact page.

7. Cookies and Tracking

Our website may use cookies to improve your browsing experience. These cookies help us:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: +91 9685784215
• Email: contact@smscloudhub.in
• Address: B-614, BLOCK-B, WORLD TRADE TOWER, 8TH FLOOR, OFF S.G ROAD, Ahmedabad, Ahmedabad, Gujarat, 380058
• GSTIN: 24AESFS1610Q1ZJ
• Business: SMS CLOUD HUB

Effective Date: April 22, 2026

Last Updated: April 22, 2026